EasyCAM® Is Now Part of Superior Tool®
Frequently Asked Questions About the Acquisition
Who do I contact if I have questions or need support?
-
You’ll continue working with the same people you know and trust.
Technical Support:
Dan Guerrieri
dan.guerrieri@chhanson.com
630-848-2565Sales & General Inquiries:
Joe Marino
easycamsales@gmail.com
847-226-0000
Will my existing warranty be honored?
- Yes. All existing EasyCAM warranties are fully honored. Your warranty terms remain unchanged and are now supported by C.H. Hanson’s long-standing commitment to standing behind professional tools.
EasyCAM is now part of Superior Tool. What’s changing?
- C.H. Hanson® has acquired the assets of EasyCAM. The product line will continue under the Superior Tool brand with full support for existing and new customers. You get the same owner-serviceable cameras, the same founder involvement, and the same support team—now backed by a family-owned American manufacturer with broader reach in the plumbing industry.
Is Rick Joy (founder) still involved?
- Yes. Rick Joy remains involved as a consultant, supporting continuity, customer relationships, and future product development. His plumber-first philosophy continues to guide EasyCAM.
What does this mean for EasyCAM customers?
- EasyCAM customers get the same owner-serviceable cameras, the same plumber-first design philosophy, and the same people behind the product—now supported by a fifth-generation, family-owned American company with broader distribution, deep roots in the plumbing industry, and long-term stability.
Will prices change?
- Pricing remains unchanged at this time.
Will the owner-serviceable design stay?
- Yes. The modular, field-repairable design is core to EasyCAM’s identity and a key reason the assets were acquired.
Will replacement parts still be available?
- Yes, and availability is expected to improve over time through expanded distribution and manufacturing support.
Can I still get repairs and service?
- Absolutely. The owner-serviceable design allows you to continue handling repairs yourself. For warranty service or technical assistance, Dan Guerrieri and the support team remain available.
Where can I buy EasyCAM products?
- You can continue purchasing directly through the EasyCAM website. Products will also become available through Superior Tool channels as the transition progresses.
Will the website change?
- The EasyCAM website will remain operational during the transition. Over time, products will be integrated into superiortool.com, but customer information, warranties, and support resources will be preserved.
Who is C.H. Hanson / Superior Tool?
- C.H. Hanson is a family-owned company founded in 1866 and headquartered in the greater Chicago area. In 2020, C.H. Hanson acquired Superior Tool to expand into the plumbing industry. Superior Tool is the company’s plumbing tools brand, trusted for durable, jobsite-ready solutions.
