EasyCam Articles

This is Why We Plumb!

As seen in Plumbing & Mechanical magazine.

It’s no secret.  Plumbers get little respect… until things go wrong, then the plumber is the homeowner’s best friend.  So, why do it?  Why bail people out when they treat the trade poorly?  It’s not the money.  Money is not enough.  It’s something else, something more.  Here is why we plumb.

We all know about the art deco, Soviet style posters that proclaim the plumber is the protector of the health of the nation.  Honestly, it’s true.  Think of a world without plumbing.  Ugh.  It’s nasty.  It’s disease ridden.  It smells.  It’s a Monty Python skit.

The value of plumbing dates back thousands of years.  The ancient world recognized the need for and value of plumbing.  After all, it is plumbers who make sure tap water is fresh, toilets flush, and showers are hot.  These are all functions taken for granted, until they are missed.  Then, they are urgent.

Of course, hindsight is 20/20.  Responding to an emergency that involves leaving home, traveling to a prospect/customer’s home after hours to fix a leak seems gratifying until the customer slams you on a review site because you charge less than a ride-sharing app to send a fully stocked truck with a trained professional earning overtime rates to the customer’s home.

There is no shortcoming of people like this, which is why you need to dismiss them.  They are not why you plumb.  You plumb because you can protect people in ways they do not understand and do not appreciate.  This is your burden and your superpower.  You can plumb.  Your customers cannot.

It all seems bleak.  Then, you hear a story like Rick Joy’s.  Rick is a plumber who is the son of a plumber.  He bought out his father, then sold his business.  This alone, makes Rick an oddity.  Not many plumbers are able to sell their businesses.

After selling his company, Rick scooted down to Marco Island, Florida to enjoy the good life.  The only problem was Rick underestimated the price of the good life.  After six months, his bride announced that they lacked the money to continue.  In short, Rick had to return to work.  For Rick, this was “no Joy.”

Rick bought his first newspaper in six months.  He saw an ad for a contractor group and enrolled.  The group helped him with his processes.

A few months later, around 1998, Rick bought his first sewer camera.  He bought it as soon as he saw it.  This, he thought, will come in handy.  This will make some bank.

A few days later, his wife who was also his dispatcher, sent him on an emergency call.  When it involves plumbing, aren’t they all emergencies?  Of course, this one clearly was problematic.  The sewer line was backing up and the whole house smelled like a sewer.  Plus, a whole lot of people were due to arrive shortly for some function at the house.

When Rick got to the home, a woman greeted him at the door, exclaiming, “Please help!”  With a backed-up sewer and guests on the way, Rick instantly became her new best friend.

Rick said the problem was simple.  It wasn’t the main sewer, but the master bath line to the main junction where they tie in.  He removed the toilet and snaked the drain.  He went in around three feet, hit the blockage, and cleared it.  He was 20 minutes into the call and all that was left was the clean-up.

Then, Rick remembered his new toy.  He remembered he had a sewer camera he had yet to use.  Here was opportunity in the form of a 30-year-old cast iron pipe.  He cleaned up, hustled out to his truck, and brought in his new camera.

Three to four feet down in the pipe, he thought he could make out a ring of some kind.  Rick had a four-foot-long claw parts grabber, which he used in one hand to grab the ring while he controlled the camera with the other.  It took a few tries, but he got it.

It looked like a diamond engagement ring.  Rick opened the vanity, found some cleaner and a stack of small disposable spit cups for mouthwash.  He dropped the ring in one and filled it with cleaner.  After a few minutes he rinsed it off.  The ring looked good as new.

He cleaned up, walked out of the master bath, and realized this was not an ordinary party.  It was a wake.  The aged widow and the woman who greeted him at the door walked in.  Rick offered his condolences, then presented the ring.  “Does this look familiar?” he asked.

The widow broke down immediately.  She began sobbing.  She hugged Rick and thanked him again and again.  She was so overcome, she had to sit down.  Rick had returned her engagement ring to her on the day she buried her husband.

“I never wrote her an invoice,” he recalled.  “There are different ways to receive payment.”

Rick made a tangible difference.  Plumbers do this every day, though seldom in a manner so dramatic.  Yes, the money is important.  Yes, you need to charge and charge enough to pay your people well, fund future growth, and reward the owners of the company for putting their capital at risk.  Yet, the money is an outcome of plumbing.  It is not the reason you do it.  You do it because it needs to be done, because you have the ability and knowledge others lack, and because you make a tangible difference.

###

Make a difference with other plumbers at the Service Roundtable.  Membership is $50 a month and entitles you to unlimited content downloads, access to the Plumbers Roundtable, exclusive member events, and Roundtable Rewards, contracting’s largest buying group.  More than 5,400 contractors across the U.S., Canada, and Australia cannot be wrong.  Join today at www.ServiceRoundtable.com.

Share This Page:
[addthis tool=”addthis_inline_share_toolbox_zonn”]

Made in the USA

Inspection Camera Aids Drain Cleaning Jobs

When asked to name an indispensable piece of drain cleaning equipment, Steve Russo — owner of Mid-State Septic & Sewer in Marlboro, New Jersey — says without hesitation it’s his EasyCAM E5200 pipeline inspection camera. “All our jobs seem to start with a camera,”...

[VIDEO] Sewer Line Inspection Camera

EasyCAM Sewer Line Inspection Camera - South Tampa https://www.youtube.com/watch?v=dYqzAp-w-Y0 This is a video of an actual sewer line inspection camera using the EasyCam sewer camera. This camera provides for an inside view of the Cast Iron Sewer pipe of a...

Sewer Camera Manufacturer Comparison

Ridgid Sewer Camera Ridgid Seesnake offers comparable features to EasyCAM. The main difference is that  Ridgid Seesnake operates  with only a Ridgid monitor. There are 5 Ridgid sewer camera monitors to select from. Ridgid Seesnake has a color camera, LED lights,...

Plumber’s EasyCAM Experience: Faucet Doctor

Hello Joe, Just wanted to give you a little feedback on the success of our new Easycam Sewer Camera and locator system recently purchased. First, I want to tell you that the customer service and support from you guys is remarkable. Since the camera is new to both Greg...

Plumber’s EasyCAM Experience: Olin Plumbing

Derek Olin owner of Olin Plumbing, Inc of Tampa, FL frequently had a hard time convincing skeptical customers that an expensive lateral-line fix was necessary to solve their drain blockage problems. The prospects of a $4,000 to $5,000 repair job will that to Joe and...

Let EasyCAM Help Grow Your Business

Can a sewer camera help grow your plumbing business? Derek Olin owner of Olin Plumbing, Inc of Tampa, FL says emphatically YES!! EasyCAM sewer camera has “definitely helped me grow the company” says Derek. He went of to say “I can’t emphasize enough how easy it is to...

Plumbers Agree

Why should you ship your entire sewer camera unit off to the manufacture (at your expense), wait weeks if not a month, for them to repair it and then pay to have it shipped back to you?

In today's technologically advanced world there MUST BE A BETTER WAY!

There IS!!! With EasyCAM's modular design, we ship the replacement part immediately and then YOU replace it yourself using simple hand tools!!

More For Less

The BEST does not have to cost the most. When you buy an EasyCAM sewer camera you will find it priced thousands less than other sewer cameras!!

The savings you receive from the purchase of the main unit allows you to consider the many accessories that are sure to make your job even easier!

DESIGNED BY A PLUMBER BUILT FOR RELIABILITY

WANT A CUSTOM CAMERA?

We Can Build To Your Specific Needs

ADD WIFI TO ANY MODEL

NoDig Premium Supplier of Plumbers Cameras

EasyCam Sewer Cameras

239-260-2056


THE INDUSTRY’S ONLY OWNER
SERVICEABLE SEWER CAMERA!


Call Now Button